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LiveSupportDev

Status/RoadMap


The current, as of 30 June 2004, Live Support system in Tiki works well. But there are various loose ends that requires finishing and a tidyup for it to work perfectly.

TikiTeam

Damian
Terence

Demo


If you want to see this in action. Contact Damian, its in use on his support site.

Trackers

Competition and standards

CVS Doc section


Work be carried out on BRANCH-1-9
30 June 04: damian:

  • Removed a tra in the JS file
  • Improved the chat request form

31 June 04: damian:

  • Transcripts


Todo:

  • improve the operator console "new chat request" notifications
  • delete
  • print style
  • email to the user at end of conversation


Ideas:

Discussion/participation


There are a few quirks in this, particularly browser related and a problem with sending the users name. I now have a use for this myself, so am going to spend some time getting it useable.


Page last modified on Sunday 04 July 2004 19:52:07 GMT-0000

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