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Architecture / Installation

Architecture / Installation


Tikiwiki Error

posts: 6

Sir,
I installed Tikiwiki in my website. when I opened the index page, it diaplayed the following error:

Tikiwiki is not properly set up:

The directory 'C:\Inetpub\vhosts\thiruvarangam.com/backups/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/dump/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/img/wiki/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/img/wiki_up/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/modules/cache/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/temp/' does not exist.
The directory 'C:\Inetpub\vhosts\thiruvarangam.com/templates_c/' does not exist.

Please help me to solve these problems


posts: 6

Sir,
I have uploaded all TIKIWIKI files in httpdocs/communitywiki, including tiki-install.php file.But from the error the script diaplayed, I could understand that it searches the folders(backups,dump,img etc) in httpdocs. Can you say how to config it to look the folders in httpdocs/communitywiki


posts: 6

Sir,
I think I have to uninstall the script and have to use some other script. Poor customer service.

posts: 4541 Japan

> Sir,
> I think I have to uninstall the script and have to use some other script. Poor customer service.

The service offered here (if that's what you refer to) is users (volunteers) helping other users. Tiki is not a commercial product so there is no customer service. As Marc said, judging from the slashes in your file paths, there seems to be a problem with your server, and you should contact whoever maintains it for a correction. I run Tiki on my Windows laptop, and there are only back slashes in the file paths. I don't know what accounts for the mix of slashes in yours, but that seems to indicate a problem outside the scope of Tiki installation, which is why Marc refered you to appropriate resources.

-- Gary


posts: 6

Sir,
The error is not caused due to slashes. See the error that I have posted. The script says that it can't locate the files and folders in my httpdocs. I have uploaded the files in httpdocs/communitywiki/

I don't know why the script searches the files and folders in httpdocs. Please help me to make the script search the files in httpdocs/communitywiki/

posts: 3615 United States

> Sir,
> The error is not caused due to slashes. See the error that I have posted. The script says that it can't locate the files and folders in my httpdocs. I have uploaded the files in httpdocs/communitywiki/
>

You are putting the files in the wrong location. Looking at the original error message, the files must be placed in:
C:\Inetpub\vhosts\..

HTH,

-Rick
Now Available: TikiWiki for Dummies Smarties — A beginner's guide to using ))TikiWiki((.

posts: 4541 Japan

I've installed Tikiwiki in subdirectories of the server's web root a number of times, on Linux and Windows machines, and the installation always has worked as expected. The key is that the Tiki file structure is kept intact (the relationships of directories and files not changed from the original arrangement) no matter where they, as a whole, are placed. In other words, all the paths within Tiki, included those from the installer, are relative from the Tiki root. The installation will work fine as long as these relationships are not changed.

If the installer can't find the files even though they have been placed in their normal locations relative to the installation file, then it seems to me the path information from the server is not as expected. The presence of what appears to be an alias of the domain in the path ("\thiruvarangam.com/") could be a clue here (or maybe not — I'm no expert in this area by any means). But I would run a phpinfo script in your desired Tikiwiki root directory to verify what the path to that directory is. I would also contact the server administrator to explain the problem and see if he/she has any suggestions.

-- Gary


posts: 6

You are putting the files in the wrong location. Looking at the original error message, the files must be placed in:
C:\Inetpub\vhosts\..

Sir,
I have posted all the other files in httpdocs/communitywiki/ Even I ran installation, placing the files in httpdocs/communitywiki/ If I move those files to httpdocs/ then again other errors will appear saying that it can't the XXX folders since the folders are in httpdocs/communitywiki/


posts: 4541 Japan

> Dear Gary,
> Thanks for your reply. I have uploaded the PHPinfo script. Visit http://thiruvarangam.com/communitywiki/phpinfo.php

This shows that the path to your phpinfo.php file is
C:\Inetpub\vhosts\thiruvarangam.com\httpdocs\communitywiki\phpinfo.php — ("PATH_TRANSLATED", about two-thirds the way down the page under ISAPI variables).

Note that backslashes are used consistently.

I don't know why the installer error messages show a mix of backslashes and forward slashes, and I don't know if this is due to an incorrect configuration of your server, or to some faulty interaction between Tiki's scripts and the server. My own experience, which is really pretty shallow, is with Apache; I don't know about the particular quirks of Windows IIS server. It seems that the presense of the domain name causes subsequent slashes to be web address style (forward) rather than path style (back).

> Then If you want, I can also give by Server administrator mobile no.

You would be the one to contact your own server administrator. That's a job outside the scope of tikiwiki.org forum assistance smile .

-- Gary


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