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Architecture / Installation

Architecture / Installation


Blank page for tiki-admin.php : iconv php extension not loaded

posts: 1 France

Hi everyone,

I'm new to tiki and just installed tiki 13.1 on my server, I'd like to share the problem I met and solution that worked for me.

After a fresh and quite standard install I had a blank page displayed when trying to reach the main administration page : tiki-admin.php. No error message, just a blank page. And some other admin pages where reachable. (tiki-adminusers.php for instance)

I read the documentation and the forums about it, the only advice I found was to push up the memory limit to at least 128M, which was already the case. Even a nice and fat 256M didn't do it.

It turned out in my Apache logs that a php function, iconv_get_encoding(), used in Zend framework was called but undefined, leading to a fatal error. And it turned out that a php dynamic extension, iconv, was not loaded in my php.ini

So for anyone meeting the same problem, in your php.ini file, uncomment the iconv extension (remove the semicolon)

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extension=iconv.so


For the developers : it seems to me that it should be checked during the install, or at least be part of the Tiki server compatibility check : tiki-check.php and of course it should be mentioned here : http://doc.tiki.org/Requirements, for the install I made was using quite standard and default options (well at least that was the feeling)

posts: 400

Hi blinblin,

Welcome to Tiki and thanks very much for the detailed report. I've committed the change you suggested to tiki-check.php so it will appear in the next 12, 13, and 14 versions. I also added to the requirements page you mentioned.

Hope that helps and thanks again.

Regards,

lindon


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