Architecture / Installation

Architecture / Installation

Strange behavior with regisrtationmail/Mac/French

posts: 8320 Israel

Hi there !

It take me a lot of time and a bunch of test but i found something strange.

Some users were complaining about uncomplete registration validation email.

As i was on PC and my tiki acces was english i couldn't find what was wrong.

Now i can say that for unnkown reason, when a user is using a Macintosh on my site (french by default) the validation email is cut.

I have tried to get rid of accent (french way to keep being original :-)) on language.php but then i saw ascii caraters instead of the accent letter.

Anyway it didn't solve the problem.

Who want more information ?
What test do you want me to conduct ?


posts: 2881 United Kingdom

Sounds like character encoding problems on the workstations. Are they configured for UTF-8 ?

Not sure on the Mac side where to set that up from memory, but I guess its not setup for UTF-8 either

Happy Hunting


posts: 1092

Just ideas:
1) Did you try the option admin -> general -> default charset for sending email with the value iso-8859-1?
What is the mac mail agent?

2) did you try to clean the cache? admin -> system admin -> clean templates_c ?
If a mac user register and after a Windows user register, is the message receive by the windows user complete?

3) has the name of the user who registers characters with accent (I just fix a bug on the link)

posts: 8320 Israel

DAMN !!!!!!!!!!
My previous post was lost as it take me a long time to test and write it the same time.
i HATE THAT !!!!!!!!!! twistedevil



(short version GRrrr)

Hi Sylvie,
Hi Damien,

Strange caracters and garbage in language.php Fr was the right track !

I have clean it by suppressing garbage and strange caraters (at least around the validation email). After cleaning the cache "template_c" (thanks Sylvie) it was ok.

As i have keep my previous version of language.php FR i put it back to test it and again the validation email was cut.

I have now 2 files of language.php FR
One good, one not.

Someone want to look at it to check the problem ? (of course i'm ok to contribute, but my knowledge is... what it is confused)


posts: 1092
attached a file of some part on your bad language.php