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Features / Usability

Features / Usability


blank page when permission denied

posts: 15

Dear All,

on my tikiwiki 4.1 site I have the problem that a blank page is shown instead of the permission denied page.
Example. If I am not logged in, and I'm trying to access a restricted page I see a blank page instead of the login-page I use to see. The same thing happens to logged in users that do not have access rights to a page.

I suspect that this is due to some category and permission changes I did some time ago, but I cannot figure out in which way they affect the "access restricted" page.

I don't really know where to start looking for a solution. Is there a system page that is responsible for showing the "access restricted" message?
Unfortunately I do not have access to the webserver log, but I dont think that there is a programming error, since it used to show the page allright.

thanks
kurt

posts: 1817 Catalan Countries

Please, Upgrade to Tiki5.x asap (latest stable branch, with security fixes) and once done, apply the Debug mode Enabled profile to your site:

See http://profiles.tiki.org/DebugON

This will enable the error reporting, to see whether there is some php or smarty error, which produce a blank screen due to some bug, or it's related to memory isues (you would see the error message in the screen, even if anonymous)

Cheers


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