I'm continuing setting my helpdesk project throught Trackers feature.
So, after login (i use Create a group for each user and set a tracker for each user and assign permissions individualy) the user get access to is OWN trackers only.
Instead of the application menu that shown too much things i have decide to build my own "Client Menu" with direct link and reducted item.
Under Admin menu, i have created it with an item named "Helpdesk".
This item is supposed to go directly to the tracker of actual logged user without seing the other trackers/helpdesk.
I have understood that to acheive it i have to figure what i should be input on fileds : "section/permissions/group".
I have tried several things... but in vain.
I can't find explanation doc so any hepl is welcomed.